We may process your personal data in the context of the business relationship, for the purposes of: 

• entering into and terminating a contractual relationship with you or your company; 
• exercising our rights and performing our contractual obligations, e.g., licensing of software products, provision of services, invoicing, responding to your service requests, enabling you to access white papers, videos, webinars and other website content, and exercising or defending legal claims; 
• maintaining and protecting the security of our products, solutions, services and websites, preventing and detecting security threats; 
• detecting and combating fraud or other criminal or malicious activities, e.g., protecting and enforcing our intellectual property rights; 
• ensuring compliance with legal obligations (such as record keeping obligations), compliance due diligence (such as export transaction screening), and our policies or industry standards. We may obtain personal data from you which you have actively provided by filling in our webforms or by using our online products and services, or which has been generated by us in connection with such use, or collected from third parties or public domain (e.g., integrity background and restricted party checks) and includes the following categories of personal data: 
• Contact information and further personal data related to the business relationship that you provide by filling in our webforms, such as full name, job position, address, telephone number, mobile phone number, fax number and email address; 
• Biographical information, which may include details of your social media presence, your education degrees, previous professional experiences, skills, and other relevant information you provide to us on our recruitment platforms by filling in our webforms or by submitting it in a free-style form; 
• Payment data, such as data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers and other related billing information; 
• Content information about you or provided by you, such as content of your support request, or comment or forum post; 
• Further information related to the business relationship observed by us, such as personal data relating to orders placed, payments and requests made, your interests, preferences, information about how you use our products and services; and 
• Personal data collected from publicly available resources, integrity data bases and credit agencies. 

The legal basis for processing your personal data are: 

• Contract Performance: entering into and terminating a contractual relationship with you and exercising our rights and performing our obligations under any contract with you; 
• Legitimate interest of AORA and/or your company after balancing them with your rights and freedoms: entering into and terminating a contractual relationship with your company and exercising our rights and performing our obligations under any contract with your company; maintaining and protecting the security of our products, solutions, services and websites; preventing and detecting security threats, fraud or other criminal or malicious activities; 
• Legitimate interest of AORA after balancing them with your rights and freedoms: identify unauthorised use and users of software, and otherwise to protect and enforce intellectual property rights, export screening; 
• Compliance with our legal obligations: compliance due diligence, record retention; 
• Consent: information actively and voluntarily provided by you in a free-style form or as comment or forum post. 

We may process your personal data in the context of the marketing and customer’s surveys, for the purposes of: 

• Informing you via any means (including via email, telephone, text message, social media, post, or in person) about our products, services, publications and events which we think may be of interest to you and your company, e.g., based on previous purchases and interest shown in AORA’s products and services; 
• Carrying out customer satisfaction surveys to obtain feedback on how we can improve our products and services; 
• Obtaining customers testimonials, comments and reviews to provide reviews to our client base in support or otherwise, of our products, services and software. We may obtain personal data from you that you have actively provided by filling in our webforms or using our online products and services, or provided by your company or third parties and includes the following categories of personal data: 

1. Contact information that you provide by filling in our webforms, or provided by your company or a third party event organiser, such as full name, job position, address, telephone number, mobile phone number, fax number and email address; and 
2. Content information about you or provided by you, such as content of the customer satisfactions surveys, testimonials, comments and reviews; Unless we explicitly request your consent to process your personal data, we rely on AORA’s and your company’s legitimate interest to process your personal data for our direct marketing and customer’s surveys. 

You can opt out of processing for direct marketing purposes by clicking on the “Unsubscribe” link situated within marketing communication sent to you. You also have the right to object to the processing at any time by exercising your rights by emailing legal@aora.solutions. 

Where you withdraw your consent or unsubscribe (as applicable) from direct marketing, we will not process your personal data for the purposes of direct marketing. 

When you visit our websites, we may collect information on your interaction with our websites through the use of cookies, including your device and user identifier, information on your operating system, sites and services accessed during your visit, the date and time of each visitor request. Our websites utilize the GoDaddy Airo cookie manager to automate the management of cookies and allow you to control which cookies are placed on your device. The legal basis for processing your personal data is your consent given through the GoDaddy Airo cookie manager. To learn more about cookies we use, for which purposes they are used and to view or change your current preferences with respect to the use of cookies on our websites, please activate the Cookie Preferences pop-up. 

You may interact with us on the following social media platforms: Facebook, Instagram, LinkedIn, X, and YouTube. Unless stated otherwise in the following, the applicable social media platform provider is solely responsible for the processing of your personal data when you visit our company page on the social media platform. To learn more about the processing of your personal data by the social media platform providers please read their respective data privacy statements. Facebook and LinkedIn provide us with the anonymous statistics and insights about the visitors to our company pages on their platforms (“Page Insights”). Although we obtain only anonymous data, the compilation of the Page Insights is based on the previous processing of personal data by the social media platform provider. We take part in these processing by defining the parameters of the Page Insights provided to us and are, therefore, jointly responsible with the social media platform provider for the processing of personal data for creating Page Insights. This processing serves our legitimate interest of analysing the types of actions carried out on our page and improving our page based on these findings. We entered into agreements with Facebook and LinkedIn on processing as joint controllers for creating Page Insights. The distribution of legal data protection obligations between us and the respective social media platform provider is set out in these agreements. For more information, please read the joint controller agreements: LinkedIn Joint Controller Addendum Facebook Joint Controller Addendum - Applies the processing of personal data for creating Page Insights on our Instagram and Facebook pages.